Download the App via the Google Play or Apple I-Store and register an existing or new account to use the Red Alert KZN mobile application, CLICK HERE for the Step-by-Step Guide. After successfully downloading and completing the registration process Red Alert will make contact with you during office hours to setup, activate and link the monthly service to your account.
Once this process is complete you will receive notification that the services have been successfully activated. Thereafter the App’s features will become available for use. Applicable monthly fees for the Primary contact, and any dependent fees, will be added to your existing alarm monitoring and response account as separate line items. Accounts for Emergency App only subscribers can also be created i.e. subscribers without a Red Alert alarm system.
The App allows users to request Emergency Fire, Panic or Medical assistance and to execute
various Domestic or Commercial alarm related functions where applicable:
• GPS Emergency Fire-Panic-Medical Hot Keys with user ID image
• Add and assign dependents and App privileges
• Receive alarm notifications with zone descriptions (where applicable)
• Cancel false alarms with password protected functionality
• Receive business Open or Closed status notifications
• View alarm status – On/Off (Businesses only)
• View alarm activity – signal history
• Receive AC power failure notifications
• Receive failed to test notifications
• Place an alarm in private test mode
• Submit temporary instructions – holiday or shutdown notes
• Request Technical assistance – Job card
• Request a Sales Consultant – Sales enquiry
• Receive General Red Alert messaging and Crime related news
Other “coming soon” features under development:
• Add or update site contacts or alarm key-holder information
• Alarm video verification – view camera clips of alarmed events
• Arm / Disarm alarm systems remotely
• Open / Close a gate remotely
NB: Mobile App’s use GPS, Wi-Fi and Mobile Networks to send Push Notifications and to estimate your location.
Mobile data and Location Sharing must be turned ON for full App functionality.
Red Alert Domestic alarm monitoring clients
Red Alert Commercial alarm monitoring clients
Subscribers without a Red Alert alarm system
Primary or dependent subscriptions may be cancelled at any time with one months’ notice by making contact with the Red Alert KZN office.