Seamless service delivery is an absolute for fleet management and Red Alert has revolutionized the game by delivering a first for Africa through a Dynamic Expected Time of Arrival (ETA) system. What is ETA? Estimated time of arrival is actually a lot more complicated than it seems, and it is often used incorrectly. Businesses and […]

What is Facilities Management? Facility Management (FM) is a role that encompasses multiple disciplines. According to the South African Facilities Management Association (SAFMA), “facilities management is an enabler of sustainable enterprise performance through the whole life management of productive workplaces and effective business support services “. The ISO (International Organization Standards) description expands on this: […]

Data security and online safety are under the spotlight as big business across the globe falls victim to sophisticated cybercriminal networks.  Most recently, social media fraudsters closer to home have targeted companies like Vodacom, Cell C, Telkom, and Rain. The fraudsters monitor the social media pages of the companies and identify people looking for help. […]

Fraudsters, vendors, customers, and even staff are all responsible for shrinkage in today’s retail space. We’re sharing some tips to help you reduce shrinkage and increase profits. If you suspect that shrinkage is an inside job, follow these steps: Hire the right people Quality starts with people. Implement a policy of hiring people who share […]

Shoplifting is a major problem in the retail sector, accounting for 38% of retail shrinkage. That’s a big chunk, so every retailer must take steps to prevent it. Here’s how: Know the signs Shoplifters usually exhibit the following behaviors: Avoids eye contact Spends more time looking at employees and exit routes rather than browsing the […]

Flash mobs No, we’re not talking about the fun, break-out-in-song type. This type of flash mob involves several people (sometimes up to 40 individuals) walking into a store to overwhelm employees and steal merchandise as quickly as possible. The strength of flash mobs lies in their numbers. When a crowd suddenly walks into a shop […]

Robbers and thieves can strike unexpectedly,  and they can catch you off guard even if you already have an emergency plan in place. That’s why it’s important to periodically evaluate your procedures and improve them when necessary. To help you do that, we’ve put together some retail emergencies that you might encounter and how to […]

Tourism is slowly opening up and even if it means limited international travel and fewer foreign visitors, local tourists are taking to the skies and roads to experience new adventures. Our country has so much to offer – beautiful beaches, wide-open spaces and colourful cultures so we’re sharing some expert advice to keep our tourists […]

Accomplished thieves blend in so well that they are often welcomed into our homes and offices without hesitation. Once they’re there, it is easy for them to steal from us without us even realising it. What they want Many offices have fallen prey to opportunistic crimes. Visitors are allowed to walk through unoccupied offices and […]

South Africa has officially been ranked as the world’s most dangerous country to drive in according to a research study undertaken by international driver education company Zutobi.  That’s an alarming statistic for families planning to hit the roads this Easter. We have a few suggestions to help minimise your risk on the roads:   Do […]

Full-time remote workers are increasingly common and a staggering 70% of global employees work remotely at least once per week which necessitates additional cybersecurity measures to secure data. The coronavirus pandemic and resulting lockdown of many countries means that many organizations and their employees are now in the unfamiliar territory of full-time working from home […]

There are five levels of situational awareness. Find out what you need to know about your awareness levels and how being more observant can help protect you from pending danger. WHITE: UNAWARE – POTENTIAL VICTIM This is the level of awareness and refers to a state in which you are switched off and unaware of […]