How clean offices help you retain clients

January 23, 2019
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The fact is that people consider cleanliness as a top priority when deciding whether they want to do business with someone again. It’s a fact that cannot be ignored as part of your customer retention strategy.

Beyond delivering excellent service and relying on your sales teams to forge strong business relationships with your key customers, lies the opportunity that is often neglected, particularly in the industrial sector – clean workspaces.

Whether you work in a high-rise in Sandton or on a factory floor in Uitenhage, the reality is that every inch of your workplace should be kept clean and neat at all times. For investors, stakeholders, staff, and clients, cleanliness in the workplace is beneficial to all.

In a recent study by Staples Corporation, 94% of workers reported feeling more productive in a clean workspace and 77% said that they produced a higher quality of work in a cleaner environment. In contrast, 88% of respondents in a study by the International Sanitary Supply Association (ISSA), said their concentration and productivity was hindered by unclean workspaces.

With that in mind, here are a few ways a clean office can make your workforce happier and more productive:

1. Improved air quality
Dusty carpets and upholstery create poor air quality over time. Regular dusting and cleaning of surfaces and carpets will help reduce respiratory irritants that could agitate allergy-prone individuals in the workplace.
Deep cleaning of upholstery and curtains can prolong their lifespan, reducing capital outlay over extended periods.

2. Improved health
Improved cleanliness in the workplace is proven to reduce absenteeism due to illness. Keeping a clean work environment reduces the opportunities for germs to be spread so high touch areas like doorknobs, keyboards, telephones, and appliances should be cleaned with a good disinfectant and sanitizer on a daily basis.

3. Safer workplaces
By ceaning regularly, you can help prevent accidents in the workplace.
Reducing clutter and storing things properly reduces obstacles in high traffic areas like electric cords that could trip people up or greasy floors where people could slip and fall.

4. Professional appearance
Just like our personal appearance tells others something about us, the appearance of the workplace forms part of the opinion people will create about the company. It is an expression of the company values and provides visitors with a good welcoming experience.

It’s important to note that people consider cleanliness a top priority when deciding whether they want to do business with someone again!!

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